Hosted PBX / VOIP
Hosted PBX Service
Hosted PBX solutions have made their way into the mass market for consumers thanks to companies like Vonage and cable providers by introducing consumers to basic VOIP services and leveraging that into basic hosted PBX systems.
Ohana Telecom takes that model to the next level with a rich set of advanced features, a long history of experience, and a highly competitive pricing structure.
A Hosted PBX platform is only as good as it’s backend infrastructure which is why we work tirelessly to innovate in this space and why we have built out two different facilities on either side of the US.
The Ohana Telecom hosted PBX platform is the most economical and advanced option for your small and medium business customers.
Feature Rich
A Hosted PBX platform is only as good as it’s backend infrastructure which is why we work tirelessly to innovate in this space and why we have built out two different facilities on either side of the US.
Target Customer
The Ohana hosted PBX platform is the most economical and advanced option for small and medium business customers.
- Calling Groups
- Unlimited Mirrored Extensions
- Find-Me/Follow-Me
- Video Calling
- Soft Phone Support
- Receptionist Interface Software
- ACD
- Detailed and Summary Usage Reports
- Customization MP3 music on hold
- Easy Web Management
- Enhanced Voicemail (with Email and Voice alerts)
- Advanced Call Routing & Auto Attendants
- Click-To-Dial Web Page and Outlook Integration
- Time based routing (Multiple Day and Night Schedules)
- Company Directory / Dial-by-Name
- Company Directory / Dial-by-Name
- Audio Codecs: G.729, G.711
- Video Codecs: H.263, H.264
- Caller ID Number
- Caller ID Block (*67)
- Call Waiting + Caller ID
- 911 Emergency Calling (Nomadic)
- Caller ID Name
- Caller ID Block (permanent)
- Call Transfer
- Voicemail to Email
- Outgoing Caller ID Number
- Distinctive Ringing
- Return Call (*69)
- Outgoing Caller ID Name
- Users Manage Own Phone Settings
- Call Waiting
- 3-Way Calling
- Detail & Summary Phone Usage Reports
- Known Monthly Costs
- Phone Management Access
- Granular User Interface Permissions
- Distinctive Ringing
- Immediate Scalability Up or Down
- Call Monitoring
- Voicemail
- Unlimited Voicemail Capability
- Voicemail Notification to Email
- Voicemail Notification to Cell
- Remote Voicemail Access
- Individual Custom Greeting
- Text Only Voicemail Notification
- Video Voicemail
- Call Routing
- Advanced Follow Me Services
- Call Forwarding
- Service Classes
- Internal/External Transfer
- Hunt Group Support
- Shared Extensions
- Next Generation Features
- Click-to-Dial
- Global Directory w/Click-to-Dial
- Personal Directory w/Click-to-Dial
- True PBX Capabilities from Anywhere
- Multiple Locations from Single PBX
- Uniquely Easy Moves, Adds, Changes
- Shared Extensions
- Soft phone Compatible
- Soft phone Compatible
- Outlook Integration
- Video Phone Support
- Automated Custom Tree
- Fully Customization Greetings
- Selective Call Routing
- Selective Call Forwarding to Follow Me Feature
- Follow Me Services
- Call Parking
- Intercom Paging
- DID Support
- Notification to Cell Phone
- Remote Voicemail Access
- Individual Custom Greeting
- Receptionists Interface Software
- Virtual Call Center Capabilities
- Busy Line Feature (BLF)
- Call Prioritization
- Fully Customization Greetings
- Agent Control of Status
- Agent Control of Status
- Screening Monitoring
- On Hold Time
- Voicemail Opt out of Queue
- Virtual Call Center Capabilities
- Conferencing Bridges (Unlimited) + $25
- Email-to-Fax, Fax-to-Email + $25
- Predictive Dialer + $25 (+ $0.04 per min)
- Inbound/Outbound Call Recording + $25
- Local or Toll-Free Number + $5
- Toll Free Inbound Nationwide + tbd
1-30 Lines
- up to 30 Lines
- includes 750 free minutes
- includes 1 toll free number
- includes 100 toll free minutes
- $0.029 per minute over free minutes
- Save 5% with an annual contract!
31-150 Lines
- up to 150 Lines
- includes 750 free minutes
- includes 1 toll free number
- includes 100 toll free minutes
- $0.027 per minute over free minutes
- Save 5% with an annual contract!
151-500 Lines
- up to 5oo Lines
- includes 750 free minutes
- includes 1 toll free number
- includes 100 toll free minutes
- $0.025 per minute over free minutes
- Save 5% with an annual contract!
Stand Alone
- single line
- includes no free minutes
- includes no toll free number
- includes no toll free minutes
- $0.039 per minute over free minutes
- no annual contract or commitment!
UCaaS Service
Ohana Telecom’s Unified Communications solution combines all the tools and communication needs into one solution. As technology advances, the numerous ways we interact with colleagues and customers are equally changing.
Today’s business requires more than simply speaking over the phone and instead requires a cohesive solution of all forms of communications. This is why at Ohana Telecom we have created the complete package making interactions simple by providing you with a single source for all of your business communications needs. Our unified communications solutions and IP phone systems deliver a consistent user experience, allowing you to evolve your communications solution as your business demands change.
The Ohana Telecom UCaaS platform is the most economical and advanced option for all business customers.
Future Proof
As the system exists in the cloud any upgrades that need to be done are completed immediately without your needing to do anything.
Target Customer
The Ohana UCaaS platform is the most economical and advanced option for small and large business customers.
Unified Communications (UCaaS)
- Calling Groups
- Unlimited Mirrored Extensions
- Customize Hold Music (MP3)
- Easy Web Management
- Find-Me OR Follow Me
- Automatic Call Distributor
- Video Calling
- Advanced Call Routing
- SoftPhone Support
- Company Directory
- Auto Attendants
- Receptionist Interface Software
- Click-To-Dial
- Enhanced Voicemail
(with Email and Voice alerts)
- Protocol: SIP
- Audio Codecs: G.729, G.711
- Video Codecs: H.263, H.264
- Caller ID Number
- Caller ID Block
- Call Waiting + Caller ID
- 911 Emergency Calling
- Caller ID Block
- Caller ID Name
- Call Transfer
- Call Parking
- Outgoing Caller ID Number
- Call Waiting
- Web Interface Management
- Known Monthly Costs
- Phone Management Costs
- Phone Management Access
- Granular User Interface Permissions
- Call Monitoring
- Voicemail
- Unlimited Voicemail Capability
- Voicemail Notification to Email
- Voicemail Notification to Cell
- Individual Custom Greeting
- Remote Voicemail
- Caller ID Name
- Video Voicemail
- Text Only Voicemail Notification
- Call Routing
- Service Classes
- Internal/External Transfer
- Hunt Group Support
- Next Generation Features
- True PBX Capabilities from Anywhere
- Multiple Locations from Single PBX
- Uniquely Easy Moves, Adds, Changes
- Shared Extension
- Mirrored Extensions
- 3-Way Calling
- Intercom Paging
- DID Support
- Busy Line Feature
- Call Prioritization
- Skill Based Routing
- Conferencing Bridges (Unlimited) + $25
- Email-to-Fax, Fax-to-Email + $25
- Predictive Dialer + $25 (+ $0.04 per min)
- Inbound/Outbound Call Recording + $25
- Local or Toll-Free Number + $5
- Toll Free Inbound Nationwide + tbd
STAND ALONE
- Call & phone administration
- Mobile Apps
Unlimited Calling
- Unlimited conference calling, internet fax, and business SMS
- Multipoint mobile & desktop HD video conferencing
- Online meetings for mobile & desktop
- US-based support
Phone rental optionCall log reportsHD voiceMulti-level auto attendantSingle Sign-OnVoicemail-to-text
STANDARD
- Call & phone administration
- Mobile Apps
- Unlimited Calling
- Unlimited conference calling, internet fax, and business SMS
- Multipoint mobile & desktop HD video conferencing
- Online meetings for mobile & desktop
- US-based support
- Phone rental option
- Call log reports
- HD Voice
- Multi-level auto attendant
- Single Sign On
Voicemail-to-text
PREMIUM
- Call & phone administration
- Mobile Apps
- Unlimited Calling
- Unlimited conference calling, internet fax, and business SMS
- Multipoint mobile & desktop HD video conferencing
- Online meetings for mobile & desktop
- US-based support
- Phone rental option
- Call log reports
- HD Voice
- Multi-level auto attendant
- Single Sign On
- Voicemail-to-text
Microsoft Teams
Teams Direct Routing, Partner Hosted Architecture, Voice Solutions
Full UCaaS solution, replace on-prem PBX or inferior Hosted Voice/UC Services
Chat in teams, privately one-on-one or in groups. Audio and video calls are just a click away and notifications and chat history ensure everyone is kept up to date. Access Microsoft Teams on any device with confidence knowing it’s been built with enterprise-level security from Office 365.
Our solutions use Office365, Microsoft Teams Phone System, and Ohana calling plans to provide you a more flexible & cost effective Microsoft Phone System.
Ohana calling plans differ from Microsoft Calling Plans because we offer a SHARED plan so every user does not need a dedicated calling plan. Additionally, Ohana offers unlimited inbound calls at no additional charge.
Eliminate the need for on-premise PBX hardware and avoid costly capital expenditures.
The quick deployment time for Ohana’s Teams infrastructure translates into reduced time to market and enables you to benefit from the latest technology with predictable, fixed monthly OpEx costs.
What is Direct Routing (Partner Hosted Architecture)?
Direct Routing is Cloud Voice solution that works with Microsoft Teams Phone System.
No on-prem SBC equipment or expertise required – Ohana’s network hosts your Teams Voice in the cloud and we manage everything outside your tenant.
Our geo-redundunt, carrier grade network seamlessly supports all your Teams PSTN calling needs and we have not experienced a customer facing service outage in 6+ years.
Microsoft Office
Our service is like turbo charging your current Microsoft Office experience. We take the tools you use every day and fuse them with Microsoft’s Teams collaboration platform and connect that to your phone system.
Target Customer
The Ohana Microsoft Teams Direct Routing platform is the most robust and advanced option for medium and large business customers.
Microsoft Teams, the hub for teamwork in Microsoft 365
It empowers you build a team environment dedicated to that project, campaign, or department, enabling the team to communicate in real time, make fast decisions and share content as a group. It cuts across organizational boundaries by allowing private chats or group conversations take place from anywhere and across mobile, desktop or browsers. The work that traditionally required an in-person meeting happens right in the hub—through chat, calls, smaller group video conferences, and shared files—faster than before and from virtually anywhere.
A Hub for Teamwork & Collaboration
Give your team the information they need, right in Office 365. Chat, content, and tools are all in the team workspace. File Storage, Channels by project, team, SharePoint, or OneNote and more!
Customize for each Team and Content needs
Tailor your workspace to include the content and capabilities your team needs every day. Tabs and Connectors provide quick access to frequently used documents, websites and 3rd party apps.
MS Teams
- Unlimited inbound calls. Unlimited Teams to Teams calls.
- 1000mins outbound (US48 & Canada) per billing month. HI is .013, AK is .20.
- No Service Interruption or Pre-pay required
- If minute allocation is exceeded .013 per min (post pay) applies.
- *International calling blocked by default.
